SOPX Privacy Policy

Last Updated: 19th November 2025

INTRODUCTION

SOPX, a private digital asset facilitation desk operated by SOP International LLP (LLPIN: [Insert]), respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with Indian laws, including the Digital Personal Data Protection (DPDP) Act, 2023.

By accessing our website, using our WhatsApp channel, or engaging in OTC transactions with us, you agree to this Privacy Policy.

1. DATA WE COLLECT

We collect the following types of personal data to comply with KYC/AML regulations and to provide our services:

• Full name

• Mobile number

• Email address

• PAN and Aadhaar details (or equivalent ID proof)

• Live selfie / video verification

• Bank account details (only for transaction validation)

• Wallet addresses for digital asset delivery

• IP address and location (only for risk scoring and fraud prevention)

• Device information and browser metadata

2. PURPOSE OF COLLECTION

Your personal data is collected and processed for the following lawful purposes:

• To verify your identity as required under applicable AML/CFT laws

• To comply with FIU-IND and other government authority obligations

• To facilitate OTC digital asset transactions securely

• To generate transaction records, invoices, and trade logs

• To respond to legal requests or court orders

• To improve the user experience and perform analytics (non-personal)

3. STORAGE & SECURITY

• All collected KYC data is stored on secure, access-controlled servers located within India.

• Access is limited to designated compliance personnel within SOP International LLP.

• We use encryption, strong passwords, two-factor authentication, and other industry-standard safeguards.

4. DATA SHARING

We do not sell, rent, or share your personal data with third parties except:

• When required by law or regulatory authorities (e.g., FIU, income tax, law enforcement)

• With professional advisors such as auditors, CAs, or lawyers, under strict confidentiality

• In case of fraud investigations or suspicious transactions

5. USER RIGHTS UNDER DPDP ACT, 2023

You have the following rights:

• Right to access your stored data

• Right to correct inaccurate or outdated data

• Right to request deletion (subject to regulatory constraints)

• Right to grievance redressal

  
  

To exercise your rights, email: info@sopx.in

6. RETENTION POLICY

We retain KYC and transaction data for a minimum of 5 years, as mandated by Indian AML guidelines. Post that period, data may be securely deleted unless required for ongoing investigations.

7. WEBSITE & COOKIE POLICY

• We use Google Analytics and basic cookies to monitor website performance and improve UX.

• No personally identifiable data is collected via cookies.

• You can opt-out of cookie tracking via browser settings.

8. COMMUNICATION & MARKETING

• We may send you service-related WhatsApp messages or email notifications.

• You can opt out anytime by replying “STOP” or writing to us directly.

9. CHILDREN’S PRIVACY

Our services are strictly intended for individuals aged 18 and above. We do not knowingly collect data from minors.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The latest version will always be posted on our website. Continued use implies your acceptance of changes.

11. CONTACT US

SOPX — Operated by SOP International LLP

Email: info@sopx.in

WhatsApp: +919090020279

DISCLAIMER:

SOPX does not offer financial, tax, or investment advice. We strictly act as a digital asset facilitation desk under applicable Indian laws. Your engagement with us is voluntary and at your own risk, subject to KYC and regulatory compliance.